Terms & Conditions
Welcome to Cleto. These Terms and Conditions govern your use of our website www.cleto.in and all purchases made through it.
By visiting our site or purchasing a product from us, you agree to these Terms. Please read them carefully before proceeding.
1. General
This website is operated by Cleto. Throughout the site, the terms “we”, “us”, and “our” refer to Cleto.
By accessing or using this website, you engage in our “Service” and agree to comply with all terms, policies, and notices stated here.
2. Eligibility
To make a purchase on Cleto:
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You must be 18 years or older, or have consent from a parent or guardian.
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You must provide accurate and complete information when placing your order.
3. Product Details
We make every effort to display our products as accurately as possible.
However, slight variations in color, texture, or finish may occur due to screen settings or lighting conditions.
Such minor differences will not be considered defects.
4. Pricing & Payment
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All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
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Cleto reserves the right to modify prices, offers, or product availability at any time without notice.
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Payment options include credit/debit cards, UPI, net banking, and cash on delivery (COD) where available.
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Orders may be delayed or canceled in case of failed payment or suspicious activity.
5. Order Confirmation & Cancellation
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Once your order is placed, you’ll receive a confirmation email or SMS.
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Cleto reserves the right to cancel or refuse any order for reasons such as stock unavailability, pricing errors, or suspected fraud.
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In case of cancellation, the full amount (if paid) will be refunded to your original payment method.
6. Shipping & Delivery
We aim to process and dispatch all orders within 1–3 business days.
Delivery timelines depend on your location and logistics partner.
For complete information, please refer to our Shipping & Delivery Policy.
7. Returns & Exchanges
We offer a 7-day return and exchange window from the date of delivery, subject to eligibility.
For detailed steps and conditions, please review our Exchange & Return Policy page.
8. Intellectual Property
All website content — including images, designs, logos, and text — is the exclusive property of Cleto and protected under Indian copyright and trademark laws.
Any unauthorized use, reproduction, or distribution of Cleto content is strictly prohibited.
9. Limitation of Liability
Cleto will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
This includes, but is not limited to, loss of data, profits, or business opportunities.
10. User Conduct
You agree not to use the Cleto website for any unlawful, harmful, or disruptive activity.
We reserve the right to restrict or terminate access if any misuse is detected.
11. Policy Updates
Cleto may update, modify, or replace these Terms & Conditions at any time.
Revised terms will be posted on this page, and your continued use of the website signifies acceptance of the updated version.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be resolved under the exclusive jurisdiction of Indian courts.
