At Cleto, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cleto.in or make a purchase from us.
By using our website or providing your information, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our website:
a. Personal Information
-
Name
-
Email address
-
Mobile number
-
Billing and shipping address
-
Payment details (processed securely through payment gateways)
b. Non-Personal Information
-
Browser type and version
-
Device and operating system
-
IP address and location data
-
Pages visited and time spent on the website
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Communicate updates regarding your order or delivery
-
Improve our website, products, and customer service
-
Send you promotional offers or updates (only if you’ve opted in)
-
Ensure a secure shopping experience and prevent fraudulent activity
You can opt out of promotional emails anytime by clicking “Unsubscribe” at the bottom of our emails.
3. Payment Security
All online transactions are processed through secure, trusted payment gateways such as Razorpay, Paytm, or similar providers.
Cleto does not store or have access to your complete payment details, such as credit/debit card numbers or UPI IDs.
4. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us understand user behavior, remember preferences, and improve performance.
You can choose to disable cookies through your browser settings, but some parts of the website may not function properly without them.
5. Data Protection
We implement strong security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Sharing of Information
We value your trust and do not sell, rent, or trade your personal information.
Your data may be shared only with:
-
Trusted service providers (like courier partners, payment gateways, or email platforms) to fulfill your orders.
-
Legal authorities, if required by law or to protect Cleto’s rights and property.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Please review their policies before sharing any personal information.
8. Your Rights
You have the right to:
-
Access, correct, or update your personal information.
-
Request deletion of your data (subject to legal and transactional requirements).
-
Opt out of promotional communications.
For such requests, you can contact us at cletobun@gmail.com
9. Policy Updates
Cleto may update this Privacy Policy from time to time to reflect new legal or business requirements.
All updates will be posted on this page with the latest revision date.
